Isrotel’s Valuable 500 Commitment:
At Isrotel, the leading hotel chain in Israel, we place emphasis on hospitality, including people with disabilities. Hospitality is our most important value, as it underlies everything we do. We are committed to learning and better understanding the needs and requirements of our disabled guests, so that we can provide each guest with the best possible vacation experience, which not only meets their expectations but also provides their needs.
In recent years we have done the following and we are committed to continuing to maintain them for the benefit of our disabled guests:
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Maintain a high level of service and service awareness for guests with disabilities
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Conducting frontal training for network employees in order to raise awareness, recognize sensitivity and provide an appropriate response.
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Employing people with disabilities
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Accessibility of buildings
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Accessibility of public areas, rooms, theatre
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An accessible website
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An accessible booking system
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Accessibility supervisor at each hotel and a certified coordinator who has completed a comprehensive course on the subject
