Tnuva Group’s Valuable 500 Commitment:
The Tnuva Group, Israel’s leading food manufacturer, has been deeply rooted in Israeli society for over 95 years. Throughout all these years Tnuva has made a point of involving itself in community work with awareness of various population sectors and minorities and their special needs.
We at Tnuva attach great importance to making our services accessible to people with disabilities. We work intensively, continually making adjustments in accordance with the legally – mandated accessibility directives and even beyond that. We engage professional authorities in an effort to deliver accessible service and an optimal customer experience to our customers with disabilities.
We regard customers with disabilities to be customers with equal rights, who are entitled to enjoy full-scale accessibility to the Organization’s services. All of the direct interface infrastructures between Tnuva and its customers are accessible.
To this end:
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The Tnuva Group Management offices are accessible to all disabled persons.
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Tnuva Group and its Customer Service Center are proud to be the first to provide accessible telephone service for the disabled persons population.
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Tnuva’s Customer Service Call Center provides service on the various issues to whoever contacts the Tnuva Group.
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The automatic telephone response at the Tnuva Call Center is accessible and enables contact through an accessible service to the caller.
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The Sales and Service Center provides service to every kind of retailer in the country.
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The automatic telephone response at the Tnuva Sales and Service center is accessible and enables contact through an accessible service to the caller.
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Tnuva’s Internet website has been made accessible in order to provide convenient, accessible browsing for persons with disabilities.
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We continue with our efforts to improve the website’s accessibility as part of our commitment to enable the entire population to make use of it, including people with disabilities.
