Assuta Medical Centers Ltd.’s Valuable 500 Commitment:

“Assuta Medical Centers” is Israel’s largest and leading private hospital chain.

The chain has 4 hospitals and 4 other medical centers nationwide. More than 100,000 surgeries, and over 680,000 various diagnostic tests, are performed annually in Assuta, and it has a wide variety of institutes and clinics, including imaging, gastroenterology, pain, oncology, dialysis, IVF units, and more.

We act in in accordance with Assuta’s vision, in which it is written about “placing the person’s dignity, needs, hopes, and free choice, at the forefront of our concerns,” and we undertake to provide respectful, equitable, and independent service to all those who enter our gates. To this end, we are constantly working to adapt the service to the entire population.

In 2017, Assuta was awarded the Israel Accessibility Prize for the accessibility of a large and complex organization at a high, inspirational level. The Prize Committee described the basis of its decision as follows: “Assuta’s accessibility is a role model for a complex accessibility process, striving for maximum accessibility to those with all types of disabilities, and striving to achieve accessible and equitable medicine.”

The subject of accessibility is a key part of Assuta’s high service standard. In light of this, every staff member in Assuta undergoes training guided by instructors with disabilities including demonstrations and practical exercises, as well as refresher courses and the integration of accessibility software as part of the organization’s compulsory computer training programs.

Among other things, we are constantly working to make our medical centers and the service provided accessible to people with disabilities, while investing considerable efforts and resources to improve the service experience and reduce gaps in service provision. As part of Assuta’s actions to provide access to the medical centers and the service provided to people with disabilities, we have made our customer relationships services accessible, and we are prepared in advance for every request and any adjustment required of us, thus ensuring that all those that we treat have respectful and equitable medical care at the highest level.

“Assuta Medical Centers” is very proud to lead the issue of accessibility in general, and in the Israeli healthcare system in particular, to take a central role in writing accessibility regulations for health institutions, and to serve as a role model for hospitals and medical centers from around the world.