At Tesco, we are committed to creating a truly inclusive environment where everyone is welcome to work and shop. Our aim is to empower and inspire all colleagues and customers with disabilities in their lives and make them feel at ease and welcome at Tesco. We have already introduced many initiatives to help Tesco become a more accessible business but here we set out the commitments that will ensure disability inclusion remains on the business agenda.

Some of the actions we have taken already include mandatory Diversity & Inclusion training for all managers; the introduction of sunflower lanyards in all our UK stores; 35 new Changing Places facilities in stores to make toilets safer and more comfortable; and for the first time this year, we have added audio description for our Christmas advert. 

In addition to these specific actions, Tesco commits to the following: 

  • Making Tesco a more accessible place for colleagues and customers 
  • Setting a clear definition for what accessibility means to us, so that our managers understand accessibility in its broadest sense, far beyond physical accessibility 
  • Giving all managers the tools and capability they need to have open conversations about disability (visible or hidden) and mental health, which will in turn helps colleagues feel supported and welcomed at Tesco 
  • Ensuring that disability is a key consideration in all relevant business decisions